Privacy Policy

1. Introduction

CustomWare ("we," "us," or "our") operates BuildOurHome. This Privacy Policy explains how we collect, use, and protect your information when you use the Service.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name
• Profile picture/avatar (if provided)
• OAuth provider data (from Google when you sign in with Google)

Project Data

When you use the Service, we store your projects, including 3D building designs, floor plans, and associated metadata.

AI Feature Inputs and Outputs

When you choose to use an AI feature, the relevant rendered view of your design is sent to our AI providers to produce a restyled image or video. We store the resulting outputs so you can access them in your projects.

Usage Analytics

We collect anonymized usage and performance data through our hosting provider to help us keep the Service reliable and improve it over time.

3. How We Use Your Information

We use your information to:

• Provide and maintain your account
• Store and sync your projects across devices
• Provide AI features when you request them
• Improve our services based on usage patterns
• Send optional email notifications about new features and updates (you can opt out)
• Respond to support requests
• Ensure platform security and prevent abuse

4. Data Storage

Your data is stored on Cloudflare's global infrastructure: account and project metadata in a Cloudflare D1 database, and image and video assets in Cloudflare R2 storage. We implement appropriate technical and organizational measures to protect your data.

5. Third-Party Services

We use the following third-party services to operate the Service:

• Cloudflare — application hosting, database (D1), and asset storage (R2)
• Google — OAuth authentication for sign-in
• AI providers (Replicate and Google) — optional image restyling and video generation

Each of these services has its own privacy policy governing its handling of your data.

6. Cookies

We use minimal cookies necessary for the Service to function:

• Session cookies — essential for authentication and keeping you signed in
• Analytics cookies — used to collect anonymized usage data

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your project data
• Opt out of marketing communications

To exercise any of these rights, please contact us at david.vykopal@cstmware.com.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data and project data within 30 days, except where we are required by law to retain certain information.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.